Our Frequently Asked Questions
ECOcentrix FAQs
At ECOcentrix, our mission is to create healthier living and working environments through smart, sustainable energy solutions. We’re committed to providing honest, transparent service that empowers our customers and promotes environmental stewardship at every step.
ECOcentrix has been proudly serving the Midwest since October 2011. With over a decade of hands-on experience, we’ve built a reputation for high-quality work, ethical service, and lasting energy solutions for both homes and businesses.
We serve a wide two-hour radius around St. Louis, Missouri — including parts of Illinois. Whether you’re in the heart of the city or in surrounding rural communities, our team is equipped to deliver clean energy solutions tailored to your property and goals.
ECOcentrix does more than most local energy companies — and we do it better. In addition to solar, we provide residential and commercial roofing, certified energy audits, battery storage, EV charging, and radon testing. Our team is certified, highly reviewed, and committed to offering comprehensive energy solutions backed by industry-leading warranties and a people-first approach.
We are proud members of respected energy and sustainability organizations, including MO DNR, Energy Star, RESNET, and regional solar associations like MOSEA and ILSEA. These affiliations reflect our ongoing commitment to best practices, professional standards, and environmental leadership.
Our values are the foundation of everything we do. These include:
- Customer Focus: Your satisfaction drives our decisions.
- Environmental Stewardship: We believe in leaving the planet better than we found it.
- Transparency: We keep things clear, honest, and easy to understand.
- Integrity First: We do what’s right — even when no one’s looking.
- Innovation: We constantly evolve to bring the best to our clients.
- Relentless Growth: We’re always learning, improving, and expanding our impact.
- Excellence in Execution: Every job, every time — done right.
You can expect transparent, responsive, and respectful service — before, during, and long after your installation. Our team prides itself on clear communication, proactive problem solving, and delivering the same quality of service we’d want for our own families.
Your journey with ECOcentrix starts with a personalized consultation. From there, we handle everything — system design, permitting, installation, and approvals — with transparency at every step. Even after your system is operational, we’re here to support you with monitoring, warranty service, and answers to any questions you have.
We follow a hands-on, detail-driven process — from initial assessment to final walkthrough. All projects are managed by trained professionals, not third-party contractors, and we only use materials and technologies we’d install on our own homes or businesses.
Integrity is everything to us. We believe energy solutions should be honest, clear, and built to last. From accurate quotes to dependable warranties, we never cut corners — and we always put our customers’ trust first.
We stand behind our work with industry-leading warranties:
- Solar systems come with long-term manufacturer and workmanship coverage.
- Residential roofing includes a 40-year warranty.
- Commercial roofing includes a 25-year warranty.
We offer these warranties because we believe in delivering solutions that last — and peace of mind that lasts even longer.
We love hearing from our customers! The best way to share your experience is by leaving a Google Review — just search “ECOcentrix” and click on our profile. You can also reach out directly to our team. Every bit of feedback helps us grow and serve you better.
With over 12 years of experience, certified expertise, and a full-service approach to clean energy, ECOcentrix is more than just a contractor — we’re your partner in sustainability. We combine technical know-how, ethical business practices, and a deep commitment to client success to help you confidently move toward a cleaner, more cost-efficient future.
Residential Solar FAQs
Being a good candidate for solar depends on several factors, including where you live, the direction and pitch of your roof, and shading. Our experts will be able to tell you if your home is a good candidate, and even if your home is not, we can still recommend energy efficiency improvements that will save money and improve the indoor air quality of your home.
The amount of time it takes to see a return on your investment in solar power for your home will depend on several factors, including the cost of the solar system, the amount of energy you produce, and the cost of your electricity.
According to the Solar Energy Industries Association, the average payback period for solar panels in the United States is 7.6 years. However, this can vary depending on your location, the type of solar system you install, and the incentives available to you.
How much your solar system will cost depends upon how much energy your home uses and how many panels are needed to offset that energy.
Our experts will create a custom Solar Savings Analysis based on your home’s energy needs, including suggested efficiency upgrades that can reduce the amount of energy you need to offset and maximize the impact of your solar array. With programs and incentives currently available, solar is more affordable than ever.
The recently passed legislation has increased the Federal Investment Tax Credit to 30% of the total solar system cost. Also, there are several other incentives for energy efficiency upgrades that our experts will explain fully. You may also qualify for local, state, or utility rebates for solar and efficiency upgrades. Click here for more information.
How to Qualify for Inflation Reduction Act Climate Tax Breaks – have this link to the following: https://www.solar.com/learn/inflation-reduction-act/
Inflation Reduction Act Tax Credits – Energy Efficient Home Improvements – have this link to the following: https://www.kiplinger.com/taxes/605069/inflation-reduction-act-tax-credits-energy-efficient-home-improvements
Not every home is a great candidate for solar, our experts will be able to analyze your home and show you what solar can do for you. Even if your home is not suitable for a solar installation, our experts will be able to recommend other ways to increase energy efficiency and save you money.
Benefits of Going Solar
Electrical savings vary depending on many factors. Our energy experts will be able to model your energy usage, recommend improvements, and design a custom solar system for your home. Using scientific modeling, we will show you exactly how much you can save.
That’s correct! In most cases, the monthly payment for a solar system is less than what you are currently paying for electricity. This is because the solar system will produce electricity for free once it is paid off.
The amount of time it takes to pay off your solar system will depend on a number of factors, including the cost of the system, the amount of energy you produce, and the cost of your electricity. However, in most cases, the payback period is less than 10 years. Of course, the actual savings and payback period will vary depending on your individual circumstances. However, solar panels can be a great way to save money on your electricity bills and reduce your carbon footprint.
Yes! Adding a solar system can increase the value of your home, in many cases this increase in property value is also exempt from property taxes.
Solar Energy Basics FAQs
We install mostly “grid-tied” solar systems. You will still have an account with the power company and a meter on your property. This connection allows you to interact with the grid, pushing excess power onto the grid during the day and pulling power back when you need it at night. Many utilities have a program called Net Metering which allows you to get credits for the extra energy you produce that you can use later.
Most utilities do offer credit for excess energy generated through a program called Net Metering. These credits usually can be carried forward to offset usage on future bills. Our experts will be able to explain exactly how your utility company handles solar power.
Yes! If your utility offers Net Metering the excess energy you supply to the grid is credited for you to use later. At the end of the billing cycle these credits may carry forward to help offset usage in future months.
Solar plus storage options can keep the lights on if the grid goes down. In most cases solar only does not provide emergency back-up power in the case of a grid outage. Our experts will go over the right system for your needs.
We only install tier 1, monocrystalline solar panels that have industry leading, frame-to-frame warranties of at least 25 years that cover the product and the production of the panel, but the expected lifespan of a solar system can go far beyond that!
